
Our
services
Growing without adding headcount takes more than a course. For most SMEs, it takes the right mix of skills, support and ways of working - and that mix looks different in every business.
That’s why we start by working out what your company needs, then draw on four services to deliver it: skills development, coaching and mentoring, job redesign and courseware creation. Each one is shaped around how small teams really operate, and delivered by trainers and consultants who have done the work themselves.

Skills development
Coaching & mentoring
Job redesign
Our job redesign services realign skills, work processes and decision-making authority, often alongside AI, for real productivity gains.
Courseware development
Our courseware development services produce accredited or custom training content, so you can deliver and scale it yourself.
Janus Chan
Jonathan Lim
Susan Kwa
Poh Kirby
Meet the people behind every session
Every Pivote LM service is led by certified professionals who bring decades of hands-on small-business experience to every engagement.
What clients say about our trainers
Why choose us
Run by people who have run small businesses
Our team spans AI, sales, healthcare and workplace research, so whatever your challenge, you get the right expertise for it.
From your first conversation with us to well after delivery wraps up, we stay involved - whichever service you choose.
Every service is led by certified professionals - ACTA, ACLP or ICF* - so quality is built in, not an afterthought.
*ICF: International Coaching Federation
Which of your services is right for my business?
It depends on your challenge. Book a free diagnosis and we’ll help you figure out which service, or combination, fits.
What happens in a free diagnosis?
It’s a 30-minute phone or video call. You tell us the challenges your business is facing and what you want to achieve, and we’ll tell you honestly whether our services can help. If they can’t, we’ll say so. It costs nothing.
Can we combine multiple services, like coaching and job redesign?
Yes. Many clients combine services - for example, job redesign followed by courseware development to document new ways of working.
Do your services come with the satisfaction guarantee?
Yes, but our satisfaction guarantee currently only applies to face-to-face skills development training.
Do you work with organisations outside Singapore?
Yes, and we support companies across Southeast Asia.
Do you offer services for individuals, not just companies?
Our e-learning courses are open to individuals, while other services are designed for organisations.
Is there a minimum engagement size?
No minimum for training - we can start with just 1 learner. Other services are scoped to your needs.
How soon can you start?
It depends on your trainer’s or consultant’s availability - we’ll confirm timing during your consultation.
FAQ
Get a free diagnosis
Still weighing your options? A short diagnosis is often enough to show whether skills development, coaching, job redesign or courseware - or a mix - is the right fit for your team. WhatsApp us or fill in the form.
Connect with us
PIVOTE LM